Avoid Supply Chain Dominos by Navigating the Disruption Du Jour
By Tom Behnke, Total Retail It can feel, at times, like a game of dominos. When there’s a global supply chain disruption, like those we’ve been seeing in recent months on the Red Sea and the Panama Canal, e-commerce companies and, ultimately, consumers feel the downstream ripples. For those working on the inside, it’s nothing […]
Ecommerce Quandary, Fixing the Returns Problem
Ecommerce is a blessing and a curse in the world of retail. While it’s played a key role in the overall success of retail in recent decades, it’s also saddled the industry with a growing returns problem. For every percentage growth in sales, more items are returned by customers. As the 2023 holiday season’s returns […]
What’s The Deal With “Black Friday?”
Shoppers in America christened the Friday after Thanksgiving as “Black Friday” long before the internet and eCommerce began to dominate the retail world. This year will be no different. However, the phenomenon is not a single-day experience – and it’s not just an American event. Here’s a quick look backward and forward on Black Friday […]